Privacy Policy
Last updated: 28 September 2026
This Privacy Policy explains how NOOR&NOOR SARL AU collects, uses and protects personal data when you visit noornoor.biz, contact us, or work with us as a client. It also lists the online services we operate, each of which has its own privacy policy.
1. Who we are
NOOR&NOOR SARL AU is a company registered in Morocco and is the controller of the personal data described in this policy.
- Registered address: 35, Residence El Hadika, Appt 21, Douha-Laayayda, 11050 Salé, Morocco
- Commercial register: RC Salé 40289
- Tax identification: IF 54002862, ICE 003368052000096
- Email: office@noornoor.biz
- Phone and WhatsApp: +212 610 776 740
2. Our services
We provide digital services to small and medium-sized businesses, delivered online:
- Agency services: social media, websites and webshops, content marketing, virtual assistance (such as translation and editing), inbox marketing by email and WhatsApp, and link building through our online magazines.
- webzine.world: our network of multilingual online magazines and local guides.
- WEVORI (wevori.com and app.wevori.com): an editorial workspace for WordPress website owners and publishing teams.
- zonderabonnement.be: online tools for local businesses, paid with prepaid credits, without a subscription.
WEVORI, zonderabonnement.be and webzine.world each have their own privacy policy on their website, which applies when you use that service. This policy covers noornoor.biz and our agency services.
3. What data we collect
- When you contact us (contact form, email, phone or WhatsApp): your name, email address, phone number, company name and the content of your message.
- When you become a client: your contact and billing details, and the information and materials you give us to carry out the work, such as texts, images, logos, and access to your website or social media accounts.
- When we send email or WhatsApp campaigns on your behalf: the contact lists you provide. For this data, you are the controller and we act as your processor, following your instructions.
- When you visit noornoor.biz: technical data such as your IP address, browser type and the pages you visit, and cookies as described in our Cookie Policy.
4. Why we use it, and on what legal basis
- To answer your questions and prepare quotes: on your request, before entering into a contract.
- To deliver our services and invoice them: to perform our contract with you.
- To keep accounting and tax records: to comply with our legal obligations.
- To protect our website against spam and abuse, and to improve it: our legitimate interest.
- To send you news about our services: only with your consent, which you can withdraw at any time.
We never sell your personal data.
5. Who we share it with
We only share personal data with service providers we need to run our business, such as our website and email hosting providers, spam protection (CleanTalk), cookie consent management (Complianz), communication tools (email and WhatsApp), and, where a project requires it, AI tools used to draft or translate texts. For WEVORI and zonderabonnement.be, payments are handled by Paddle.com, which acts as merchant of record. These providers may only use your data to provide their service to us.
We may also disclose data when required by law or by a competent authority.
6. International transfers
We are based in Morocco and work with clients in the European Union, Switzerland and other countries. When personal data from the European Economic Area is transferred to Morocco or to providers outside the EEA, we use appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission.
7. How long we keep it
- Contact requests that do not lead to a contract: up to 12 months.
- Client files: for the duration of our collaboration, and afterwards as long as needed to handle questions or claims.
- Invoices and accounting records: as long as the law requires, generally 10 years.
- Contact lists processed on behalf of a client: deleted or returned at the end of the assignment, as agreed with that client.
8. Your rights
You can ask us to access, correct or delete your personal data, to restrict or object to its processing, and to receive your data in a portable format. Where we rely on your consent, you can withdraw it at any time. Send your request to office@noornoor.biz. We answer within one month.
If you are not satisfied, you can lodge a complaint with the Moroccan data protection authority, the CNDP (www.cndp.ma), or with the data protection authority of the country where you live or work in the European Union.
9. Security
Our websites use encrypted connections (HTTPS). Access to client data and accounts is limited to the people who need it for the work, and we use strong passwords and two-factor authentication where available.
10. Changes
We may update this policy when our services or the law change. The date at the top shows the latest version.